Best Auto Repair, Green Valley

CONTACT US
  • 520-648-0180

  • 250 W Calle De Las Tiendas
    Green Valley, AZ 85614

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 520-648-0180 or make an appointment online!

What People Say About Us

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    Always have a great experience! Can always get an appointment. Very flexible. They always call with any issues and a cost estimate before completing work. Highly recommend

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    Always excellent service and repairs over many years. From just an oil change to removing an engine and doing extensive repair work. Friendly, helpful, and very trustworthy. I will go to no other place for car work.

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    This is a business that understands what customer service is all about. They have taken care of two vehicles for me over the years, one of them particularly older. Any issue that occurred they took care of it with honest estimates and fair pricing followed by exceptional work. From the office staff to the mechanics Hickey Automotive continually delivers quality work and if a question comes up, they willing discuss it with honesty and transparency. The Hickey family know what they're doing.

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    My family and I have been using Hickey Automotive for years now and with our experiences, we are more than satisfied with their excellent customer service and repair work. Everything from oil/filter changes to major engine/vehicle repair (yes, on both domestic and foreign cars), they do it all! With speedy service and honest mechanics, we'll be going there for a long time!

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    Ron at Hickey's Automotive is a great person and wonderful to work with on any issue. I took our 2006 Toyota Sequoia to Hickey's to check out a miss that was happening off and on. They test drove it and checked everything at no charge. I came back today (a week later) and he met me in the parking lot, knew my name and was ready to discuss getting the spark plugs replaced. Ron offered a great price. He is ready and willing to do whatever it takes to get the job done well and in a very timely manner. Being a veteran and new to the Green Valley community, customer service is very important. Hickey's has excellent customer service and will go the extra mile to provide service and excellent prices.

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    Great service, Tom did a fantastic job getting my car back up and running and Ronnie was very friendly and upbeat. A+ service

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    Always great service and my car runs great. Good place !

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    Hickey Automotive is our first choice to work on our vehicles. Customer Service is Fantastic! Repairs are well explained and done conscientiously. They are focused on thoroughly checking and servicing your vehicle and providing a "heads up" to future needs and maintenance schedules. Their customer waiting area is well stocked with beverages and snacks. Very welcoming for customers. We Highly Recommend!!!

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    Absolutely the best shop in the Green Valley area! Careful, Quality Service, in a timely manner!

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    A friend recommended here when I was visiting Green Valley AZ. They determined the issue, called and discussed, and did the best job for a really reasonable charge. They also always do a full vehicle check with every service to alert you of any other maintenance needs. Both times I had my car serviced I was completely satisfied with the work and drove off with confidence as I frequently travel long distances. Thanks, Ron, Joy and all the crew!

Call us for service: 520-648-0180

ACDelco
AAA (American Automobile Association)
ASE (Automotive Service Excellence)
NAPA
ASE Master Technician
ASA Member (Automotive Service Association)
  • Car Care Aware